Terms & conditions

1.General Terms applicable to all users on the Platform;

2.Terms applicable to Buyers (“Buyer Terms”); and

3.Terms applicable to Sellers (“Seller Terms”). If you (by itself or through your representatives) intend to make a purchase or have placed an order on the Platform for commercial purposes

(“Buyer”), Section I. and II. shall be applicable to your use and access of the Platform and its Services thereof. If you (by itself or through your representatives) intend to offer your products for sale or are selling your products to Buyers through the Platform (“Seller”), Section I. and III. shall be applicable to your use and access of the Platform and its Services there of.

Welcome to Rozbuy!

These terms and conditions outline the rules and regulations for the use of Rozbuy's Website, located at https://rozbuy.com/. By accessing this website we assume you accept these terms and conditions. Do not continue to use Rozbuy if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of in. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Delivery partner Terms

3.If the delivery agent gets cash on delivery payment for the goods, they will have to deposit company bank account within 12 hours. If there is any technical glitch ,you will inform the company by phone call or WhatsApp chat immediately. And the amount will have to be deposited in the next two bank working days . if you ignore this then have to pay heavy penalty with total goods cost ( mention in invoice) or company will take legal action against with you. but we respects our delivery partners and we hope wouldn't see these days in future and collaborate each others to grow Rozbuy.

2.If the products is not delivered to the customer's location, so the delivery partner is responsible for this. if the product is missing delivery partner will have to pay for it. This will be applied based on how many product is missing and the price of the products. 1Rozbuy will take some delivery service commission from delivery partners and the delivery agent shall make payment to Rozbuy. its depend on per delivery or decide by company.

1.You must register on the Platform in order to access and use the Services. Further, Rozbuy reserves the right, without prior notice, to restrict access to or use of certain Services (or any features within the Services) subject to other conditions that Rozbuy may impose in its discretion.

2.In case you avail services while accessing the Platform, that may be supported and/or provided by third party service provider(s), for all such services your contracting entity will be such third party service provider(s), as the case may be. Rozbuy disclaims all liability for any claims that may arise pursuant to your use of services provided by such third party service provider(s).

3.User agrees and confirms that any Services provided to you by Rozbuy are on best efforts basis and Rozbuy may engage services of third party service provider(s) to facilitate such Services to you. We shall not in any manner be liable to you for failure or delay in providing the Services or for any temporary disablement, permanent discontinuance of the Services by us or for any consequences resulting from such actions or reasons that are beyond our reasonable control.

4.User acknowledges that the Services are being provided to you on a ‘as is’ and ‘as available’ basis and may be interrupted while browsing, transacting, using or uploading information on the Platform. User agrees that we reserve the right to suspend the Services, forthwith without assigning any reason whatsoever, at our sole discretion.

5.Rozbuy may at any time with or without notice, withdraw, terminate, and/or suspend any or part of the Services without cause or in case of any breach of the Terms by the User. In addition, termination of any or part of any Services shall not impact provision of other services or other business arrangements or agreements which the User may have entered into with Rozbuy.

General Terms

1.User must be registered on the Platform to access or avail the Services for its commercial purposes. You agree and acknowledge that you will transact on the Platform only for your business purposes and not for personal use. Except with Rozbuy’s approval, one User may only register one account on the Platform. Rozbuy may cancel or terminate a User’s account if Rozbuy has reasons to suspect that the User has concurrently registered or controlled two or more accounts. Further, Rozbuy may reject User’s application, without assigning any reasons thereof, for registration for any other reason.

USER ACCOUNTS AND VERIFICATION OF ACCOUNT

The Platform is available for Hotel, restaurant & caterers access to Users User must not use the Platform and its Services for their personal use and the Platform shall be used by the User only for their business purposes.

2.A set of user ID and OTP (One Time Password) / password is unique to a single account. Any action triggered on your user account on the Platform or by using the unique OTP will be deemed to have been authorised by you and with your express consent. You shall be solely responsible for maintaining the confidentiality and security of your user ID and password and for all activities that occur under your account. You agree that all activities that occur under your account (including without limitation, posting any company or product information, clicking to accept any terms & conditions or rules, subscribing to or making any payment for any Services, sending emails using the Platform or other communications) will be deemed to have been authorized by you.

3.When you access the Platform you are electronically communicating with Rozbuy. Rozbuy may communicate with you by e-mail, SMS, WhatsApp messages or messages through other modes of communication, phone call or by posting notices on the Platform or by sending in-app notifications or any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages) in the above manner, from Rozbuy with respect to your use of the Platform and it shall be deemed by your continued use of the Platform that you agree and consent to receive any communications from Rozbuy.

USERS GENERALLY

1.You agree that (a) you will not copy, reproduce, download, re-publish, sell, distribute or resell any Services or any information, text, images, graphics, video clips, sound, directories, files, databases or listings, etc. available on or through the Platform (the “Platform Content”), and (b) you will not copy, reproduce, download, compile or otherwise use any Platform Content for the purposes of operating a business that competes with Rozbuy, or otherwise commercially exploiting the Platform Content or systematic retrieval of Platform Content from the Platform to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes).

4.While registering the User account on the Platform you will be required to furnish details about you and with respect to your business including without limitation, business name, GSTIN, PAN, TAN, Udyog Aadhar, address, phone number and/ or any other information that may be required by Rozbuy to provide in relation to your business. You agree and acknowledge that we may directly or through a third-party service provider validate the information provided by you on the Platform. You agree to furnish additional information and provide documentary proof as may be requested by us, from time to time, for the purposes of verification of your user account information. If any information provided by you is found to be incorrect or misleading, For the purposes of verification of your account information, you agree that we may share your information with such third party service provider in accordance with the terms of the Privacy Policy. We reserve the right to seek additional information from you about you and your business, from time to time and you consent to provide such additional information to continue using the Platform

2.Rozbuy may allow Users access to content, products or services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise), API or otherwise to such third parties' web sites. You are cautioned to read such third parties terms and conditions and/or privacy policies before using the Platform with respect to such content, products or services that you may avail. You acknowledge that Rozbuy has no control over such third parties' web sites and shall not be responsible or liable to anyone for such web sites, or any content, products or services made available on such web sites.

3. you agree not to undertake any action which may undermine the integrity of Rozbuy’s feedback system.

4.You agree that the Services shall be availed by you only for commercial purposes that is for sale or purchase of products for further distribution or sale. You further agree that you will not use the Platform or any of its Services thereof for your personal use or consumption.

5.By posting or displaying any information, content or material (“User Content”) on the Platform or providing any User Content to Rozbuy or our representative(s), you grant perpetual, worldwide, royalty-free, and sub-licensable license to Rozbuy to display, transmit, distribute, reproduce, publish, translate, and otherwise use any or all of the User Content in any form, media, or technology now known or not currently known in any manner and for any purpose which may be beneficial to the operation of the Platform, the provision of any Services and/or the business of the User. You confirm and warrant to Rozbuy that you have all the rights, power and authority necessary to grant the above license. Under no circumstances shall Rozbuy be held liable for any losses, delay or failure or disruption of the content or services delivered through the Platform resulting directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including without limitation, internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, epidemics, pandemics, curfews, lock-down, orders of domestic or foreign courts or tribunals or non-performance of third parties.

FORCE MAJEURE

INTELLECTUAL PROPERTY RIGHTS

1.Rozbuy is the sole owner or lawful licensee of all the rights and interests in the Platform and the Platform Content. All title, ownership and intellectual property rights in the Platform and Platform Content shall remain with Rozbuy or licensors of the Platform Content, as the case may be. All rights not otherwise claimed under the Terms or by Rozbuy are hereby reserved.

2."Rozbuy" and any other related icons and logos are registered trademarks of Rozbuy HoReCa Bazaar Private Limited, in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.

3.Rozbuy may, at its sole discretion, permit the User(s) of the Platform, in writing, to use “Rozbuy” and any other related icons and logos for indicative purposes in the form and manner and terms and conditions as maybe agreed by Rozbuy.

4.All text, graphics, photographs, trademarks, logos, and artwork available or accessible on the Platform are third party user generated content and Rozbuy has no control over such third-party user generated content as Rozbuy is merely an intermediary for the purposes of these Terms.

5.You shall be solely responsible for any content or information posted or transmitted on the Platform and shall indemnify Rozbuy against any claim or liability arising from any content or information posted or transmitted by You on the Platform. Any content or information such as but not limited to images, text, videos posted or transmitted on the Platform shall be licenced to Rozbuy by the User uploading such content and Rozbuy shall have the worldwide, fully paid-up, perpetual and transferable licence in such content or information for the purposes of its use on the Platform and for any purposes Rozbuy deems fit. You shall not be entitled to any payment or compensation for any usage of the content byRozbuy.

BUYER TERMS

1.Buyer” shall have the meaning as ascribed under the General Terms. For the ease of reference, the terms ‘you’, ‘your’ under this section have also been used to refer to the Buyer.

2.Consignee” shall mean the Buyer or any person named in the Delivery Note or any of his/her representatives that takes the delivery of Shipment being transported.

3.Dangerous Goods” includes products that are or may become of a dangerous, hazardous, inflammable, radioactive, or damaging nature, products liable to taint or affect other products and products likely to harbor or encourage vermin or other pests.

4.“Delivery Note” shall mean the waybill containing the essential information (as determined by us on our sole discretion) required for the performance of the logistics services, including name, delivery address and contact number (if applicable) of the Buyer or the designated recipient of the Shipment, description of the contents of the Shipment (if applicable) and COD details (if applicable).

5.“Logistics Services” means the shipping, delivery, including cash on delivery (“COD”) and other allied services provided by us to you pursuant to these Buyer Terms.

6.“Order(s)” shall mean order placed by Buyer for purchasing Products from the Seller on the Platform.

7.“Order Detail(s)” shall mean the details relating to the Order, including without limitation, the description of Products, details of the Seller and the Buyer, date of order placement, total amount payable by the Buyer, delivery date, mode of payment, unique order number (AWB number) etc.

8.“Product(s)” shall mean goods of any categories (other than Dangerous Goods).

9.“Shipment(s) / Consignment(s)” means all Products (excluding documents) that travel under one Delivery Note and which may be carried by any means we choose in our discretion, including air, road or any other carrier.

BUYER’S RESPONSIBILITIES & REPRESENTATIONS

i. You are a lawfully incorporated business entity and are fully able and competent to understand and agree to the Terms;

ii. you have full power and authority to accept the Terms, to grant the license and authorization (if applicable) and to perform the obligations

hereunder;

iii. you will use the Platform and Services for business purposes only;

iv. you will not use or access the Platform for your personal purposes and any Products that you purchase shall be for commercial purposes

and not for personal consumption;

v. the address you provide when registering your account on the Platform is the Buyer place of business of your business entity;

vi. your business is validly existing and incorporated / established as per the provisions of applicable laws;

vii. you shall comply with all applicable laws while using and accessing the Platform;

viii. you and Products or services provided by you on the Platform (if any) comply with applicable laws;

ix. you shall be solely responsible for obtaining all necessary third party licenses and permissions (if any required) regarding any User Content that you submit, post or display;

x. any User Content that Buyer submits, posts or displays does not infringe or violate any of the copyright, patent, trademark, trade name, trade secrets or any other personal or proprietary rights of any third party.

PAYMENTS BY BUYERS

1.Upon placing the Order on Platform, Buyer can opt to make payment for the Products purchased by using any of the modes of payment made available by us on the Platform, from time to time. However, it is pertinent to note and is hereby clarified that if the Buyer opts to make payments through any such mode made available by us or any third-party engaged by us for this purpose then we or the third-party engaged by us for the same shall only act in a fiduciary capacity.

2.For enabling payment facility for the Buyer using a credit card, Rozbuy may charge a convenience fee (including GST) from the Buyer. Such convenience fee (including GST) shall be visible on the payment page at the time of checkout and the convenience fee so charged shall be subject to change at Rozbuy’s sole discretion without any further notice. Such convenience fee charged is non-refundable under any circumstances.

3.Buyer acknowledges that it is solely responsible for the transactions / payments made to the Seller for the Products purchased by the Buyer. Buyer acknowledges and agrees that we are acting merely as a payment collector and shall take no responsibility as to the legality of any payment transaction between the Seller and the Buyer. We do not have any obligation, responsibility or liability to verify any transactions authenticated and/or authorised by the Buyer or its payment instructions.

4.Buyer hereby acknowledges and agrees that we shall not be liable for failure of any transaction undertaken on Platform for any reason whatsoever including but not limited to non-performance or omission or commission on the part of Seller, deficiency of service and/or Products delivered, technical errors on the Platform. You further acknowledge that we shall not be responsible, in any manner whatsoever, for any loss incurred by you for a failed / incomplete transaction undertaken by you on the Platform.

5.In case of an occurrence of a chargeback event, we reserve our right to withhold the settlements to Seller, pending enquiries by the banks or any regulatory body till the resolution of such issues.

6. Buyer shall comply with all the applicable regulations/ laws in relation to cash transaction as stipulated under the applicable tax laws. Any refunds shall be subject to the Return Shipments Policy and Undelivered Shipment Policy. Refunds shall be processed in the same manner as they are received. Refund amount will reflect in the Buyer’s bank account based on respective banks policies.

7.If you avail service from any third party service provider using the Platform, upon receipt of instruction from such third party service provider, you agree and authorise us to remit and settle such collected payments (after deduction of our fees (if any) and any other charges or taxes applicable under tax laws) to the designated bank account of the third party service provider within such timelines as mentioned in the settlement process of Seller Terms. You agree and acknowledge that no separate authorisation will be required by us to collect and transfer payment to such third-party service provider.

8.Buyer acknowledges and agrees that we are acting merely as a payment collector, solely in a fiduciary capacity, and shall take no responsibility as to the legality of such post-dated cheques. In our capacity as a payment collector, for the collection of post-dated cheques, we may charge an administrative fee. Such fee shall be subject to applicable taxes.

9.We further reserve the right to discontinue the provision of the facility of post-dated cheque collection, as per our discretion and without any prior intimation. We will transmit the payments for the Orders received from the Buyer in the manner as set forth under the settlement process of Seller Terms. You hereby agree to be bound by the applicable provisions of the Seller Terms in this regard and agree not to raise any dispute with respect to the manner of settlement byRozbuy. You hereby consent and agree to comply with guidelines, instructions, requests, etc., as maybe made by us or third party banks or financial institutions, as the case may be or a payment system provider from time to time, in relation to making payments on the Platform.

LOGISTICS SERVICES

1.We reserve the right to engage the services of third-party service providers to provide the Logistics Services to you. It is hereby clarified that so far as the collection of payments are concerned, such third party shall act in a fiduciary capacity solely for the purposes of collection of payment from you.

2.Upon receipt of order for Logistics Services from you, we shall pick up the Shipment from the location as communicated to us by the Seller and deliver the same to the location as designated by you. You agree that the title and risk in the Shipment shall pass onto you at the time the Shipment is picked up by us.

3.Upon receipt of Shipment from the Seller, we will use our best endeavours to deliver the Shipment(s) to the Consignee to the delivery address and designated recipient in the Delivery Note. For the avoidance of doubt, the designated recipient may not be the Buyer. We will not verify the identification of the person receiving the Shipment at the designated delivery address, however, we will obtain the signature of recipient of the Shipment on the Delivery Note. The Buyer hereby authorises us to contact the Buyer, at any given point of time, by way of calls or SMS or any other method of messaging (Example: WhatsApp) for transactional purposes including but not limited to order confirmations and/or delivering the Order(s).

4.At the time of placing the Order, if the Buyer chooses the option, pay ‘cash on delivery’, we will collect the amount pertaining to the Order at the time of delivery of the Products to the Consignee. The cash collected against the Order at the time of delivery of the Shipment where cash on delivery option is chosen by the Buyer or where the amount against the Order is pre- paid by the Buyer shall be settled and remitted to the Seller in accordance with the settlement process as set out in the Seller Terms. It is further clarified that if such payments are collected by a third-party service provider, then such third party shall act in a fiduciary capacity solely for the purposes of collection of payment from you.

5.Shipments shall be delivered on ‘as is’ basis and unless agreed otherwise, we are under no obligation to inspect the contents of the Shipment. However, we may, in our sole discretion, at any time and without notice to you, inspect the contents of Shipment to ensure compliance to these Terms.

6.Every effort will be made to adhere to the delivery schedule, however, the Shipment may be delayed due to circumstances beyond our reasonable control or due to any force majeure event.

2.For any additional services availed by the Buyer from Rozbuy, Rozbuy will charge additional charges for any such additional services. Rozbuy may enter into a separate bi-partite contractual arrangement with the Buyer for provisioning of such additional services to the Buyer. Rozbuy reserves its right to levy penalty or late payment charges in case of delay by the Buyer in clearing any dues payable to Rozbuy

FEES AND CHARGES

1.We will charge the Buyer for providing delivery Services its depends on distance and products weight.

SELLER TERMS

2. Order(s)” shall mean order placed by Buyer for purchasing Products from the Seller on the Platform. “Payment and Settlement Services” shall mean remittance and settlement of any and all payments collected by Rozbuy from the Buyer or third party paying on behalf of the Buyer, pursuant to an order placed by a Buyer on the Platform, to the designated bank accounts of the Seller or any third party upon receipt of instructions from the Seller.

3.“Product(s)” shall mean Grocery of any categories (other than Dangerous Goods).

1.Seller” shall have the meaning ascribed to it under the General Terms. For the ease of reference, the terms ‘you’, ‘your’ under this section have also been used to refer to the Seller. Shipment(s) / Consignment(s)” means all products (excluding documents) that travel under one Delivery Note and which may be carried by any means we choose in our discretion, road or any other carrier. Standard Platform Services” shall mean the use and access of the Platform by the Seller, which includes but not limited to creation, display and updating of product listings and subsequent sale transaction by the Seller to the Buyer, in accordance with these Seller Terms and General Terms.

Standard Warehousing Services” shall include but not be limited to: (a) arranging for the storage of Products of the Seller; (b) handling Products of the Seller at warehouse(s); (c) tertiary packaging of the Products for ease of handling, transportation, and temporary storage of the Products to be delivered to Buyer; (d) performing the administrative task of printing invoices for the Seller; (d) other ancillary services as may be mutually agreed between Rozbuy and the Seller; and/or (e) special access to fulfil Orders from own source.

SELLER’S OBLIGATIONS, REPRESENTATIONS AND WARRANTIES

1.You are a lawfully incorporated business entity and are fully able and competent to understand and agree to the Terms;

2.You are a lawfully incorporated business entity and are fully able and competent to understand and agree to the Terms;

3. You shall use the Platform and Services for business purposes only;

4.you will not use or access the Platform for your personal purposes and any Products that you may sell are for commercial purposes and not for personal consumption;

5.The address you provide when registering your account on the Platform is the Seller place of business of your business e

6.your business is validly existing and incorporated / established as per the provisions of applicable laws

7.you shall comply with all applicable laws while using and accessing the Platform;

8.you and Products or services provided by you on the Platform (if any) comply with applicable laws;

9.you shall be solely responsible for obtaining all necessary third party licenses and permissions (if any required) regarding any

User Content that you

submit, post or display;

10.any User Content that Seller submits, posts or displays does not infringe or violate any of the copyright, patent, trademark, trade name, trade secrets or any other personal or proprietary rights of any third party (“Third Party Rights”);

4.Sales and Distribution Support Services” or “S&D Services” shall mean to include the Standard Platform Services, Payment and Settlement Services, goods handling services and other allied services that may be provided by Rozbuy to support supply chain.

21.Seller shall ensure that all the Consignments are provided to us before the specified cut-off-time specified by us for on time delivery with all the proper documents (in accordance with applicable laws including but not limited to applicable central, state, integrated, or Union Territory goods & services tax laws (GST)) required to ship the Shipments. GST on the Products contained in Shipments and all applicable statutory tax compliances shall be your sole responsibility and we shall not be responsible for any losses, damages resulting from any such non-compliances.

11.the description and particulars of the Consignment (including but not limited to the weight, content, measure, quality, condition, marks, numbers, and value) are complete and accurate with all laws, regulations, and requirements that may be applicable;

12. all information provided by you or person acting on your behalf relating to the delivery are complete and accurate; and the Shipment(s) are properly and sufficiently prepared, packed, stowed, labelled, and/or marked;

13. the Shipment(s) are packed in a manner adequate to withstand normal handling or storing while transporting;

14. the Shipment(s) are in compliance with all laws, regulations, and requirements as may be applicable.

20.For delivery of Shipments, Seller hereby authorizes us to carry out the administrative task of printing Delivery Note containing information with respect to Shipment on its behalf. The Seller agrees to be solely responsible for any discrepancy or error in the details mentioned on such Delivery Note and agrees to indemnify us against any such losses or claims.

18.Sellers are required to behave professionally with the pickup and delivery associates of Rozbuy. Any misbehavior, unprofessional conduct, verbal and physical abuse is prohibited and will be considered as a violation of these Terms. Rozbuy reserves the right to remove selling privileges in its sole discretion if deemed that a Seller is in violation of this clause.

19.Seller shall be solely responsible to raise invoices directly on the Buyer for Products sold by the Seller to the Buyer. In the event any penalty is levied by any governmental or regulatory authority on us due to Seller’s non-compliance of applicable laws, including without limitation, nonavailability of invoices with the Consignments etc., Seller agrees to indemnify us, in this regard for all costs, losses, liabilities, penalties or expenses that we may have to incur. We shall not assume any liability for Seller’s failure to comply with this clause.

15.If more than one Consignment is booked to the same Buyer, Seller must ensure that the full address of the Buyer is written on all the Consignments.

17. . such information and material whether submitted during the registration process or thereafter throughout the continuation of the use of the Platform or Service is true, accurate, current and complete; and Seller will maintain and promptly amend all information and material to keep it true, accurate, current and complete.

16. Seller will be required to provide information or material about Seller’s entity, its business or Products/services as part of the registration process on the Platform or your use of any Service or the Seller account. Seller represents, warrants and agrees that:

Standard Platform Services

1.You are allowed to list Products(s) for sale on the Platform subject to your compliance with these Seller Terms. You must be legally able to sell the Products(s) you list for sale on the Platform.

2.You must ensure that the listed product(s) do not infringe upon the intellectual property, trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. Listings may only include text descriptions, graphics and pictures that describe your product for sale.

3.All listed product(s) must be listed in an appropriate category on the Platform. All listed Products must be kept in stock for successful fulfilment of sales. You agree to adhere to the listing guidelines that may be communicated to you by Rozbuy, from time to time.

4.The listing description of the product must not be misleading and must describe actual details and condition of the product. If the product description does not match the actual condition of the product, you agree to refund any amounts that you may have received from the Buyer.

5.You represent, warrant and agree that you will avail the Services of the Platform only for the business and commercial purposes and will not use the Platform for availing and products/services for personal use or consumption. The Products offered or sold by you to the Buyer through the Platform shall only be used by the Buyer for resale or commercial purpose and shall not be for the purposes of personal use or consumption by the Buyer.

FEES AND CHARGES FOR S&D SERVICES

1.In consideration of the S&D Services provided by Rozbuy to the Seller, the Seller will be required to pay a fee (referred to as “Sales and Distribution Support Services Fee” or “S&D Fee”) to Rozbuy. It is hereby clarified that the S&D Fee shall be calculated on the total invoice value of the Order.

2.The applicable Sales and Distribution Support Services Fee shall be as communicated by Rozbuy to the Seller(s), from time to time, via the Platform or through such other mode of communication as may be determined by Rozbuy in its sole discretion. It shall be the Seller’s responsibility to routinely check on such Sales and Distribution Support Services Fee. In the event you continue to use the Platform, it shall be deemed that you have agreed to such change in the Sales and Distribution Support Services Fee

22.In addition to these Terms, the Seller agrees to be bound by the terms of the Undelivered Shipment Policy and Return Shipments Policy, as may be amended from time to time, in case of any undelivered Shipment and return of Shipment respectively.

3.Rozbuy shall issue the invoice for Sales and Distribution Support Services Fee on the Seller, and the Seller shall make payment of the same to Rozbuy. Seller agrees that the Seller alone shall be responsible for ensuring that Sales and Distribution Support Services Fee is paid to Rozbuy. Seller authorizes Rozbuy to adjust and set off such Sales and Distribution Support Services Fee from the amount collected or received by Rozbuy from the Buyer in accordance with the settlement process set out under the Payment and Settlement Services.

4.The Sales and Distribution Support Services Fee shall be subject to applicable taxes, as per prevailing applicable laws. Seller shall deduct income tax as applicable against the amounts payable to Rozbuy if required by applicable law, except to the extent where Rozbuy submits a nil/reduced withholding certificate. Seller shall remit the withholding taxes to the relevant tax authorities and enable Rozbuy to claim a tax credit by providing an appropriate and timely certificate of withholding as stipulated under the applicable law.

5.Rozbuy will charge additional charges from the Seller for providing any additional services or services that are not covered under the S&D Services. Rozbuyshall be entitled to recover/ deduct such additional charges from the amount collected or received by Rozbuy from the Buyer and Seller hereby authorizes Rozbuy to adjust the charges from the receivable that are due and payable to Seller by Rozbuy. Such settlement will be done as per the settlement clause setunder the Payment and Settlement Services. If required by Rozbuy, Rozbuy may enter into a separate arrangement with the Seller to provide such additional services to the Seller.

6.Rozbuy reserves its right to levy penalty or late payment charges in case of delay by the Seller in clearing any dues payable to Rozbuy and/or charge cancellation charges for any cancellation of Orders by Seller. Seller authorises Rozbuy to adjust / deduct such penalty amount, late payment charges or cancellation charges from the receivables that are due and payable by Rozbuy to Seller. Such settlement will be done in accordance with the settlement process set out in the Payment and Settlement Services herein.

Payment and Settlement Services

1.We will provide the Payment and Settlement Services to the Sellers in relation to each transaction on the Platform. Rozbuy may, at its discretion, subcontract all or part of the Payment and Settlement Services, and/ or shall have the right to use or engage the services of any third party services provider(s), sub-contractor(s) or agent(s) on such terms as Rozbuy may deem appropriate, however, Rozbuy shall remain liable to the Seller for the performance of its obligations to provide Payment and Settlement Services under these Terms.

2.We shall have the right to withhold settlement of payments to you or any third -party, if we, in our sole discretion, determine that the transaction being undertaken by you is not genuine or suspicious or fraudulent.

3.You hereby consent and agree to comply with guidelines, instructions, requests, etc., as maybe made by us or third party banks or financial institutions, as the case may be or a payment system provider from time to time, in relation to these Payment and Settlement Services.

4.Refunds (if any) shall be processed in the same manner as they are received. Refund amount will reflect in the Seller’s bank account based on respective banks policies.

Advertisement Services

1.Seller may subscribe to the ad program (“Program”) offered by Rozbuy to promote its Products that it lists and offers for sale on the Platform. Rozbuy will facilitate in the display of such advertisement (“Ad”) of the Seller on the Platform upon receipt of a written request from the Seller.

2.The intellectual property rights in the Ad provided by the Seller on the Platform hereunder shall vest solely with the Seller. Seller shall ensure that it has all requisite rights, permits, authorizations, title, and/ or interest over the Ad and is compliant with the branding guidelines and laws that may be applicable to use and display the Ad on the Platform. The Seller hereby grants to Rozbuy an unrestricted, non-exclusive, royalty-free license to use the Ad and all other information provided by the Seller on the Platform. Rozbuy will display the Ad provided by the Seller on the Platform or otherwise made available by Seller to Rozbuy for the purposes set out herein on an ‘as is’ basis (except for formatting changes limited to re-sizing the Ad). Seller shall at all times remain fully liable and responsible for the Ad and further agrees to indemnify, defend, and hold harmless Rozbuy from and against any claims that may arise from or in connection to such Ad with regard to the content of the Ad, any intellectual property claim or third party.

3.Rozbuy further disclaims all liability for any Ad, content of the Ad, availability of the product or any related information that may be displayed or made available by the Seller, quality, delivery, or usefulness of the Products that are offered for sale by the Seller on the Platform. The Seller agrees that Rozbuy disclaims all liabilities and shall not be party to any dispute in this regard.

4.None of the Ad provided or approved by the Seller shall violate any rights of any third party, including but not limited to intellectual property rights;

5.None of the Ad provided or approved by the Seller will violate any applicable law, regulation and/or code of conduct;

6.None of the Ad provided or approved by the Seller shall, when viewed or clicked on by a Seller, cause such customer’s computer to download any software application;

7.Ad provided by the Seller shall not be and/or link to any content that is defamatory, fraudulent, obscene, misleading or otherwise illegal;

8.none of the Ad will contain any viruses, trojan horses, trap doors, back doors, Easter eggs, worms, time bombs, cancelbots or other computer programming routines that may potentially damage or interfere with Platform and Rozbuy; and Seller shall be in compliance with applicable laws while using the Platform and the Program.

5.when sellers sold the products to Hotel & restaurants We will received payment the products after delivered from the Buyer, then sellers will get the money to their bank account within 24 hours after deducting commission by Rozbuy. If there any techinical issue or public holiday, it will take next two bank working days.